August 25, 2008
Pet Angels

This is pretty rare in NZ, to deliver an end-to-end service that is pleasant and compelling.

These Pet Angels guys have definitely got their goals and vision sorted as far as overall customer experience goes.

I’ve heard from at least 5 of my friends they deliver their promise. Why can’t NZ services be like these guys? From every point of sales/touch point, they seem to offer the same consistent service that appeals to pet owners.

Can we help our clients to be focused around their customer’s goals and experiences end-to-end to deliver great experiences every time?

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